Terms of Use.

1. Who may play

Kloo is for players aged 13 or older. If you are under the age of legal majority where you live, your parent or legal guardian must review and agree to these Terms with you and supervise your use as appropriate.

Use a compatible headset and authorized access to Kloo. Online features require an internet connection and an eligible Meta account. Meta’s separate account, platform, and store terms also apply.

2. Your license and our content

We grant you a limited, non-exclusive, non-transferable license to download and play Kloo for personal, non-commercial use, including app sharing permitted by the platform. Kloo is licensed, not sold. We and our licensors retain ownership of the game, artwork, audio, text, software, and other content.

You must not resell, redistribute, sublicense, modify, or create derivative works of Kloo, remove ownership notices, or reverse engineer, decompile, or disassemble it, except with our permission or where applicable law permits. You may share your own gameplay screenshots and videos, including monetized videos, subject to third-party rights and without implying our endorsement.

This license is between you and SYNTHETIC REALITY SAC. Meta and its affiliates are not parties to these Terms.

3. Safe play

Follow your headset’s health and safety instructions. Use a clear play area, stay aware of people and objects around you, and take regular breaks. Stop playing if you feel discomfort, dizziness, or nausea. Mixed-reality views and virtual boundaries do not guarantee that obstacles will be visible or detected.

4. Fair play and leaderboards

Use Kloo lawfully and respect other players. Do not submit falsified results, use automation or exploits to manipulate rankings, interfere with the game or its services, access another person’s account without permission, or use a public name that is abusive, unlawful, or impersonates someone else.

We may correct or remove leaderboard entries when we reasonably identify errors, cheating, or violations of these Terms. For serious or repeated violations, or a necessary security or legal response, we may restrict access to the affected online features. Any restriction will be proportionate to the issue. Where practicable, we will explain the reason and allow you to address it. You can request a review at hello@syry.io.

5. Purchases and progress

Purchases through Meta are handled under the store’s payment and refund rules, together with your rights under applicable consumer law. Contact the store for billing or refund requests and us for problems with Kloo.

Achievements, rewards, and leaderboard positions are game features and have no cash value. Progress saved on your headset can be lost if app data is cleared or unavailable after reinstalling or changing devices. Deleting data may permanently remove associated progress, rewards, and leaderboard records; see the Privacy Policy for your choices.

6. Updates and availability

We may update Kloo to fix problems, improve gameplay, maintain compatibility, or meet safety, security, or legal requirements. Online features can be interrupted by maintenance or network and platform problems. We do not promise uninterrupted availability or a permanent leaderboard position.

We will give appropriate advance notice of material reductions to paid features. If we end device support in a way that removes access to game content or essential services, we will provide at least 180 days’ advance written notice. Any rights you have to refunds or other remedies under applicable law remain unaffected.

7. Responsibility and your rights

Kloo is supplied for personal entertainment. Where the law allows, we are not responsible for business losses or losses that neither you nor we could reasonably have foreseen when you agreed to these Terms.

Nothing in these Terms excludes or limits liability for fraud, death or personal injury caused by our negligence, or anything else that cannot legally be excluded or limited. Your mandatory consumer rights, including rights concerning faulty digital content and services, remain protected.

8. Changes to these Terms

We may revise these Terms to reflect changes to Kloo, platform requirements, or the law. We will publish the revised Terms with a new effective date, give appropriate advance notice of significant changes, and obtain your agreement where required. Changes will not apply retroactively to an existing dispute or remove rights you already have.